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How we operate as a business



Our commitments are based on our Five Principles; they guide us in the choices we make and the manner in which we do business. Two principles are particularly important: responsibility and mutuality.


We take responsibility for seeking to ensure that we deliver mutual benefit to everyone we interact with: Associates, customers, trade partners, suppliers, our communities and our environment. Our actions should never be at the expense, economic or otherwise, of others who we work with. We strongly believe that only success that is shared can be sustained and it is our goal to achieve this in all we do.



Cocoa Sustainability
Our long history of supporting the unique ingredient of chocolate.
RAISING THE BAR™
Our commitment to change.
Responsible Marketing
First global food producer to commit to not market to children under 12.
Human-Animal bonding
There are lots of positive aspects of owning a pet.
Good Honest Food
We are proud of the quality of our dog food.
The Five Principles
Providing the building blocks for how we operate.

Doing the right thing

Our commitment

to Health and Nutrition